Who we help

Retailers

Providing tailored solutions for retailers is what we excel at – whether it’s through our category management and insight, technical support, manufacturing, development expertise or warehouse and logistics.

Effective end-to-end supply chain management is also critical to the success of any successful relationship.

Retailers

Challenge

In February 2020 we began to see the spread of COVID across Europe and its subsequent impact. This posed a challenge for our continental meat supply on two fronts: Firstly the potential impact on supply coming from countries where lockdown was already in place. And secondly, the impact that lockdown would have with regards to customer buying habits. Announced ahead of the UK, Ireland’s lockdown gave us some insight into emerging consumer behaviours showing bulk buying and an uplift of certain lines.

Solution

Our technical and supply teams took on the daily calls to over 100 supply partner locations to understand what was happening regionally and also what mitigation they were putting in place to ensure consistency of supply.
We also spoke to our customers and got commitment to increase buffers of specific lines (ingredients, sliced meats), meaning we could deal with increased consumer demand and ensure consistency of supply in case of transport issues. And if there were closures, we would have stock to bridge that gap.
Six of our main hauliers were also updating us with their challenges, so we could re-route depending on where there was regional impact. As a result, some of our products were moved by sea, as some roads were closed due to regional lockdowns.

Benefit

As a result of these close customer relationships we were able to remain on top of what was happening, manage the surge in demand, and transfer it into supply planning, resulting in an uplift in sales.
Remote working technologies played an enormous role in our ability to continue to work. However the benefit of the daily calls cannot be underestimated. Keeping close to our supply partners and customers was so essential and, as a result, we have built even stronger working relationships.

Foodservice

Our foodservice division offers high-quality olives and antipasti, continental meats and plant-based food solutions across all aspects of the eating out arena. Our knowledge of the marketplace ensures we are always ahead of the trends and able to offer new and innovative product lines.

Foodservice

Challenge

As the country went into lockdown the majority of Vegetarian Express’ foodservice customers shut down. Like many Foodservice operators, whose route to market had disappeared over night, they decided to rapidly bring forward longer-term plans to launch a direct-to-consumer proposition. With consumers struggling to get retail delivery slots, plus retailers range rationalising, they also wanted to support consumers who were struggling to access plant-based products.
Although Vegetarian Express has huge experience within foodservice, the consumer-facing sector was foreign to them. How would they get their message out to the consumer?

Solution

They came to us with the dilemma and asked how we could help. Keen to add value we took the challenge to our plant-based PR agency who was able to utilise it’s network of journalists to generate interest in the new service.

As a result, and for no additional cost to Vegetarian Express, the new offering was featured in Vegconomist, Vegetarian Recipe, Evening Standard, Food Manufacture, Veganuary, Merton College, Forbes, The Telegraph. This news reached over 20.2 plant-based consumers.

Benefit

This project built on the strong collaborative relationship we have with Vegetarian Express by effectively ‘lending’ them some of our marketing and PR resources. Not only did we support them at a challenging time, but also helped launch them into a new channel of home delivery. They have since gone on to work directly with the PR agency for future opportunities.

Subsequent marketing activity has headlined another of our plant-based brands at no cost to us.

Foodservice Testimonials

B2B

We supply into both large and small independent manufacturers. While our key focus is on own-label approved raw materials and animal welfare, we also have a large base of ingredients suitable for most manufacturing needs.

B2B

Challenge

One of our manufacturing customers, using our Spanish chorizo in sandwiches, was carrying out a pasteurisation process on the raw material to ensure a zero listeria reading. Whilst ensuring technical adherence, it was affecting the taste and quality of the product.
We decided to trial high pressure processing (HPP) to reduce the need to pasteurise. Therefore, we challenged our Spanish partner, to be able to provide HPP-ready products.

Solution

We were both new to this process and so our partner came to the UK to visit another HPP site to learn more. It was a steep learning curve to trial the new process. Teething issues and challenges included correct weight formats and adaptations to packaging that was either being damaged or didn’t fit into the baskets that went into the HPP unit.
Trials took place at multiple sites and involved many visits back and forth, across a 4-month process.
However, we discovered that the HPP was providing the results we wanted with zero listeria readings for our manufacturer.

Benefit

The project was a win/win for both. Our supply partner learnt about a new manufacturing process, allowing them to strengthen their capability. We were able to future proof our end-customer business – also providing an excellent example of our flexibility and willingness to find the right solution, with the right partner.
In addition, we have seen that the process doesn’t affect organoleptic properties and can also expand the life of some products – which could be useful for other customers

B2B Testimonials

Partners

We work with over 135 different supply partners across Europe. These can range from small artisan producers to artichoke growers to large European farming groups.

Maintaining strong relationships and regular communication is key to successful relationships, as well as the support we offer with regards to NPD, development, technical support, and logistics provision.

Partners

Challenge

We received a brief from a premium retailer, who were looking to re-design their premium tier continental meat range. The products in the range had to meet the specific criteria: A great provenance story, artisanal production, or an historical recipe.

Solution

One of our French partner sites had a walnut saucisson which we loved. We wanted to make the recipe extra special, so we worked with them to adapt it- switching to higher welfare raw material encased in a natural casing. We also challenged them to produce a smaller 180g pack weight. They rose to the challenge and consistently produced a perfect premium tier product.

Benefit

Working with the partner site enabled us to provide something different and bespoke to our customer. Our partner was prepared to adapt a product to create something with a unique and artisanal feel. Meeting the high standards expected of a UK retailer and delivering a higher welfare product is an even bigger bonus.

Partner Testimonial

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Just a couple of weeks left to perfect your entries for the @foodphotoaward. We're proud sponsors of the 'Food For Sale' category and the judges are looking for the very best shots of food for sale, be it a farmers market in France, spices in Senegal, macaroons in a chic Parisian emporium or coconut pancakes from a Thai floating market. Images of buying and selling food in shops and on the street anywhere in the world. For more details on how to enter, click the link in our bio ☝🏼 ☝🏾 ...

However you like to eat, our delicious range of olives and vegetable antipasti products are perfect if you want to make your own pizza. You could keep it simple. Or add some flavour with salami, nduja or chorizo. And for those of you who like to eat plant-based you can get creative with our range plant-based marinated chicken style pieces. Something for everyone. We're passionate about delivering happiness through food. ...

yet ANOTHER launch, perfect if you're doing @weareveganuary. Or just because. Our @squeakybeanveg have launched Crispy Duck style pieces (plus hoisin & pancakes) for the ultimate in plant-based, tasty eating (without the stress of booking a takeaway slot). Head to @waitroseandpartners to enjoy ...

📣 📸 Calling all food photographers , videographers and food stylists- there is now less than a month to go until entries close for the @foodphotoaward. We are very proud to sponsor the 'Food For Sale' category. But would encourage anyone thinking about entering any of the 25 categories to GO FOR IT! You could win a category (like @zayyarlin84) or even be crowned Food Photographer of the Year (like @kmasad) and take home a £5k prize and a load of fantastic opportunities. Give it a go - 2021 might be your year! ...

Is that more or less than you thought? 🤔 Our Senior Insight Analyst, Alex, has been looking at how the lockdown has affected consumer retail grocery habits and impacted eating at home. To read more click the link in our bio 👆 ...

Last but NOT least are @squeakybeanveg ready-to-eat Garlic and Herb Chicken Style pieces. Available now at @waitroseandpartners - they're perfect for adding to dishes or just snack out of the pack. Another great way to make the plant-based switch even easier this #veganuary ...

Ok....launch #2. Meet @squeakybeanveg Chinese style ribs, with a delicious sticky sauce. Another one ready in just 5 minutes and these will make the plant-based switch even easier. The brand's first beef alternative is available in @sainsburys. What are you waiting for?? ...

New year and we've some delicious #plantbased launches - perfect if you're doing @weareveganuary. @squeakybeanveg are definitely your sidekick if you're hoping for all the taste but none of the meat. Meet the Katus Curry chicken-style pieces that are available in @sainsburys. With an aromatic sauce they're ady to eat in just 5 mins!! ...

Slightly different to previously billed, this new year's eve is a much quieter affair for everyone. Whether you're cooking up something special, ordering in or just enjoying a glass of something - we wish you a Happy New Year. We're making the most of the leftover Christmas olives! ...

Today when some of the team are enjoying the bank holiday, we say thanks to those who are working and it’s business as usual. Production & manufacturing, warehouse, supply chain & logistics colleagues. Making sure our tasty olives, antipasti, pickles and plant-based products reach the shelves.

#clitheroe #bicester #redhill #team
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Leftovers, bubble & squeak, cold cuts, picky food, nibbles - whatever you want to call them! Our meats, olives and pickles are just PERFECT over the festive period. Relax, enjoy and take the strain out of the day. What's on your menu today? ...

A Happy Christmas from us to you. Here's to loved ones, friends and family - both near and far. ...

Instead of sending Christmas cards we've opted to donate to a fantastic cause @trusselltrust - working to stop UK hunger and poverty. Their network of foodbanks provide emergency food and support to people in crisis. Sadly there's never been such demand and so we want to do our bit to help. We still want to wish all of our contacts, followers, partners and customers a Merry Christmas. After a tough year Christmas won't be like it normally is, but we hope everyone has a chance to connect with loved ones and here's hoping for a brighter 2021. Take care of yourselves ...

Out of a number of our Christmas launches, this Bresaola Beef Carpaccio is a particularly tasty one - available at @marksandspencer. Just open and enjoy after adding the parmesan shavings, balsamic & olive oil drizzle. Even better if you have the patience to add it to a lovely serving plate (as opposed to straight out of the pack). ...

Do you mix and match your charcuterie? We love any combination of serrano, chorizo, speck or salami on a sharing platter with cheese, crackers, olives and grapes. Even if your Christmas is going to be a more modest affair or there will be less of you eating, you could still build a board. Go on, give it a try and let us know what'll be on there? ...

Another exciting launch 🚀 🎉📣 this time from @vadaszdeli with their Super Green Kimchi. Absolutely delicious, full of great gut-ness and available in @waitroseandpartners ...

“Awesome” is how the judges described our award winning @squeakybeanveg fluffy American style pancakes at today’s @thegrocerofficial #NewProductAwards.
Whoop whoop. We second that.
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