Who we help

Retailers

Providing tailored solutions for retailers is what we excel at – whether it’s through our category management and insight, technical support, manufacturing, development expertise or warehouse and logistics.

Effective end-to-end supply chain management is also critical to the success of any successful relationship.

Retailers

Challenge

In February 2020 we began to see the spread of COVID across Europe and its subsequent impact. This posed a challenge for our continental meat supply on two fronts: Firstly the potential impact on supply coming from countries where lockdown was already in place. And secondly, the impact that lockdown would have with regards to customer buying habits. Announced ahead of the UK, Ireland’s lockdown gave us some insight into emerging consumer behaviours showing bulk buying and an uplift of certain lines.

Solution

Our technical and supply teams took on the daily calls to over 100 supply partner locations to understand what was happening regionally and also what mitigation they were putting in place to ensure consistency of supply.
We also spoke to our customers and got commitment to increase buffers of specific lines (ingredients, sliced meats), meaning we could deal with increased consumer demand and ensure consistency of supply in case of transport issues. And if there were closures, we would have stock to bridge that gap.
Six of our main hauliers were also updating us with their challenges, so we could re-route depending on where there was regional impact. As a result, some of our products were moved by sea, as some roads were closed due to regional lockdowns.

Benefit

As a result of these close customer relationships we were able to remain on top of what was happening, manage the surge in demand, and transfer it into supply planning, resulting in an uplift in sales.
Remote working technologies played an enormous role in our ability to continue to work. However the benefit of the daily calls cannot be underestimated. Keeping close to our supply partners and customers was so essential and, as a result, we have built even stronger working relationships.

Foodservice

Our foodservice division offers high-quality olives and antipasti, continental meats and plant-based food solutions across all aspects of the eating out arena. Our knowledge of the marketplace ensures we are always ahead of the trends and able to offer new and innovative product lines.

Foodservice

Challenge

As the country went into lockdown the majority of Vegetarian Express’ foodservice customers shut down. Like many Foodservice operators, whose route to market had disappeared over night, they decided to rapidly bring forward longer-term plans to launch a direct-to-consumer proposition. With consumers struggling to get retail delivery slots, plus retailers range rationalising, they also wanted to support consumers who were struggling to access plant-based products.
Although Vegetarian Express has huge experience within foodservice, the consumer-facing sector was foreign to them. How would they get their message out to the consumer?

Solution

They came to us with the dilemma and asked how we could help. Keen to add value we took the challenge to our plant-based PR agency who was able to utilise it’s network of journalists to generate interest in the new service.

As a result, and for no additional cost to Vegetarian Express, the new offering was featured in Vegconomist, Vegetarian Recipe, Evening Standard, Food Manufacture, Veganuary, Merton College, Forbes, The Telegraph. This news reached over 20.2 plant-based consumers.

Benefit

This project built on the strong collaborative relationship we have with Vegetarian Express by effectively ‘lending’ them some of our marketing and PR resources. Not only did we support them at a challenging time, but also helped launch them into a new channel of home delivery. They have since gone on to work directly with the PR agency for future opportunities.

Subsequent marketing activity has headlined another of our plant-based brands at no cost to us.

Foodservice Testimonials

B2B

We supply into both large and small independent manufacturers. While our key focus is on own-label approved raw materials and animal welfare, we also have a large base of ingredients suitable for most manufacturing needs.

B2B

Challenge

One of our manufacturing customers, using our Spanish chorizo in sandwiches, was carrying out a pasteurisation process on the raw material to ensure a zero listeria reading. Whilst ensuring technical adherence, it was affecting the taste and quality of the product.
We decided to trial high pressure processing (HPP) to reduce the need to pasteurise. Therefore, we challenged our Spanish partner, to be able to provide HPP-ready products.

Solution

We were both new to this process and so our partner came to the UK to visit another HPP site to learn more. It was a steep learning curve to trial the new process. Teething issues and challenges included correct weight formats and adaptations to packaging that was either being damaged or didn’t fit into the baskets that went into the HPP unit.
Trials took place at multiple sites and involved many visits back and forth, across a 4-month process.
However, we discovered that the HPP was providing the results we wanted with zero listeria readings for our manufacturer.

Benefit

The project was a win/win for both. Our supply partner learnt about a new manufacturing process, allowing them to strengthen their capability. We were able to future proof our end-customer business – also providing an excellent example of our flexibility and willingness to find the right solution, with the right partner.
In addition, we have seen that the process doesn’t affect organoleptic properties and can also expand the life of some products – which could be useful for other customers

B2B Testimonials

Partners

We work with over 135 different supply partners across Europe. These can range from small artisan producers to artichoke growers to large European farming groups.

Maintaining strong relationships and regular communication is key to successful relationships, as well as the support we offer with regards to NPD, development, technical support, and logistics provision.

Partners

Challenge

We received a brief from a premium retailer, who were looking to re-design their premium tier continental meat range. The products in the range had to meet the specific criteria: A great provenance story, artisanal production, or an historical recipe.

Solution

One of our French partner sites had a walnut saucisson which we loved. We wanted to make the recipe extra special, so we worked with them to adapt it- switching to higher welfare raw material encased in a natural casing. We also challenged them to produce a smaller 180g pack weight. They rose to the challenge and consistently produced a perfect premium tier product.

Benefit

Working with the partner site enabled us to provide something different and bespoke to our customer. Our partner was prepared to adapt a product to create something with a unique and artisanal feel. Meeting the high standards expected of a UK retailer and delivering a higher welfare product is an even bigger bonus.

Partner Testimonial

Our instagram

Follow us

Who says plant-based eaters are missing out? 🤔 Our @squeakybeanveg chargrilled cajun mini fillets have all the taste & texture of their meat counterparts AND you can eat them cold or heat them up. So, pizza lovers, just add them to your regular favourites & cook up a storm. Perfect 👌 🍕 ...

📣 A big cheer for our Simon Dancy - Group Planning Manager. Next Sat he takes on the Ultra Clarendon walk (52 miles) 👏 to fundraise for @naomiandjack - hospice care for children & young adults. Despite some previous knee injuries Simon is determined to do this and raise money for this worthy cause. So if you fancy lending your support too, please click the link in our bio to donate. It's been a tough year for all charities and so every penny is v.gratefully received ♥ ...

It's the end of the week and we think it's all about an easy dinner. 😍 Our chorizo is perfect for one pot dishes. This one combines chilli, garlic, onion, pepper, tomatoes, cannellini beans, chorizo, mushrooms and mixed herbs - cooked for about 40 mins on the hob. Mop it all up with a bit of bread or for extra carbs - mashed potato. Happy Friday chorizo lovers ...

Time out. ⛔ Today we're relaxing, so for an easy lunch we've grabbed a few bits for a continental ploughmans - wafer-thin smoked ham, chargrilled artichokes, olive & sundried focaccia & a wedge of dolcellate. And relax.. Happy bank holiday if you're lucky enough to have the day off. ...

There's something so good about a toasted sarnie 😇 & one of the most popular is cheese and ham. Today we've subbed in a smoked German Brunswick instead of a traditional English ham. Just as tasty and gone just as quick ⚡ What tickles your toastie tastebuds? ...

We are absolutely thrilled that TWO of our our favourite products are finalists at the @thegrocerofficial New Product Awards - @squeakybeanveg - plant-based chargrilled cajun mini fillets and @foodsunearthed pastel de nata. Well done to our passionate & innovative brand teams. Have you tried them? What do you think - are they winner-worthy?
#newproductawards
...

🍔 Today is #NationalBurgerDay and we're all in favour of the accompaniments. Whether you're eating plant-based 🌱 or enjoy meat our @foodsunearthed slow roasted tomatoes 🍅 and @vadaszdeli red onion pickles are a tasty addition. What's your favourite topping? ...

If there's one thing more we love than brunch, it's a super simple brunch. Our @VadaszDeli kimchi helps tick that box. Take your favourite bagel, add a fried egg and some bacon (plus a slice of cheese if you're feeling fancy) then spoon over a generous helping of delicious spicy and crunchy raw kimchi. You're good to go 🌟 🍳 🥕 💥 ...

Entries are now open for (@foodsunearthed) unearthed® Food For Sale - a category of (@foodphotoaward) Pink Lady® Food Photographer of the Year Award. This year we’re supporting via the unearthed® Food For Sale category. Attracting evocative, beautiful and educational images the category is all about very best shots of food for sale. It could be a farmers market in France, spices in Senegal, macaroons in a chic Parisian emporium or coconut pancakes from a Thai floating market. Basically images of buying and selling food in shops and on the street anywhere in the world. Check out @foodphotoaward for more info ...

Are you a meat-eater and fancy trying something different and a bit special? Why not try Spanish Ibérico pork? Our award-winning free range ibérico from South West Spain is available in our @foodsunearthed range. If you've not heard of it before, you can treat it a bit like steak and it's delicious served with watercress and chunky fries. Discover a world of flavour ...

You might not be able to get there right now, so let us transport you to Portugal and enjoy a traditional @foodsunearthed Pastel De Nata - delicious traditional crispy puff pastry tarts filled with a heavenly custard. unearthed® have done all the hard work so you just have to pop the oven on, grab a coffee and if you're feeling fancy - add a little dusting of cinnamon. Available in @waitrose ...

#fishlessfriday anyone? Throwback to the @squeakybeanveg February takeover when Sam @nomeatdisco created a loaded fishless finger sarnie stuffed full of mushy peas, tartare sauce & chunky wedges. Immense, quick, easy and absolutely delicious. Go tuck into tasty...😋 🌱 ...

We really cherish our long-standing relationship with international charity @actionagainsthungeruk. We donate 1p for every pack of @foodsunearthed products sold and amazingly, all those pennies we've been collecting since 2010 have now totalled £854,000! This helps them with their incredible work saving the lives of malnourished children and supporting their families beat hunger. To read more about them, click the link in our bio ...

In true British style #nationalpicniweek hasn't quite delivered on the weather ☔ . But ANY kind of picnic counts so even an indoor carpet picnic works for us. Of course, no such event is complete without a quiche, so here's ours - with our hugely popular semi-dried tomatoes and olives. We love how versatile they both are. Happy picnic-ing (and come on please sun) 😎 ...

We first bought chorizo to the UK in 1990 and it's still so popular 31 years later! Whatever the weather this Spanish favourite is amazing in a range of dishes. It certainly doesn't disappoint in this delicious potato and chorizo hash with some delicious runny eggs nestled on the top. Breakfast or lunch, you decide. What's your favourite chorizo dish? ...

Although nothing compares to seeing photographs hanging in a gallery , this 'virtual' exhibition of the 2021 @foodphotoaward is a close second. It gives a taster of what is to come in November when an exhibition of this year's finalists goes live at @royalphotographicsociety. Click on the link in our bio and take a wander round - not forgetting to check out Winterbotham Darby Food For Sale, obviously. ...

If you're in this weekend (and let's face it - most of us are) then why take a foodie trip with @marksandspencer's Italian night family dine in. Call us biased but we love the 'Nduja Meatballs with Pappardelle which is a dish in the deal. *whispers* It might be something to do with the fact that the 'nduja is one of our favourite products. And that we supply it through our foodservice team. But, despite our bias it really is a star in our range of Italian continental products and that's what we're about - delivering fresh and flavourful products. ...

🏆 Congrats to @smithfoto59 🏆 - winner of our Food For Sale category at last night's @foodphotoaward with his image Street Vendor. 📸 A gorgeous picture with beautiful tones. We can't but marvel at the ingenuity of the woman's stall made out of a pram - perfect for mobile sales.
We love this category as it's so close to our hearts (being in the business of selling food ourselves) and echoes our passion for delivering happiness through food.
To see all of the finalist images across the awards click the link in our bio ☝️
...

Delighted, once again to be part of the @foodphotoaward and to sponsor the Food For Sale category. Good luck to all the shortlisted photographers and filmmakers. We'll be watching with our fingers crossed for you all later
🤞🏿🤞🏾🤞🏽🤞🏼🤞🏻

It’s finally here!
Join us this evening 20:00BST on @youtube to celebrate the @foodphotoaward Awards hosted by @fred_sirieix
Reposted from @foodphotoaward
...